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PLACING YOUR ORDER After you have selected a doll you wish to purchase, email us at [email protected]. Please include the name and number of the doll you would like to purchase. All emails will be answered and the availability of the doll made known. If the doll is available for purchase, we will then need your name, address and preferred method of payment. PAYMENT We accept payment by check, money order or credit card. We will accept payment by layaway. The terms for the layaway have changed. For your convenience, we are now offering a longer layaway: They are as follows: We will give a sixty-day, three- payment layaway. One-third is due at time of purchase, the second is due thirty days later and the third is due 30 days after the second payment. If more time is needed for a layaway you may request it the time you place the order. We will try to accommodate your needs if possible. You may use your credit card in conjunction with layaway and we can automatically charge the three payments to your credit card. On layaway purchases, cancellations are not permitted and payments made to date will not be refunded. If you have purchased a doll from us within the last year using your credit card, then we have it on file. If you wish to use a different card or have not ordered in one year, you may call 516-621-4883 and securely leave your credit card number on the voice messaging system. SHIPPING We ship by UPS and we will advise you of shipping costs at the time we confirm your order. QUALITY ASSURANCE Each of the dolls offered here has been carefully examined and evaluated as being in top condition. Their clothing is correct in style and complete in every detail including underwear, socks and shoes. Each outfit is tagged appropriately. There is no shelf dust or fading. Each doll has hair is in the original style and face coloring that is bright and rosy. Boxes and wrist tags are present where indicated by the abbreviations MIB (mint in box) and W/T (the wrist tag that came with the doll originally). Please click on the following link for a full explanation of when a doll description states: "Vintage wrist tag included." GUARANTEE OF SATISFACTION If, in the unlikely case, you want to return your purchase, you may do so within three days of receipt in the same condition for a refund minus shipping costs. We cannot accept returns after that time period. If you used layaway payments to purchase your doll and the terms for the layaway have been met, dolls purchased using layaway can be returned for credit toward a future purchase. |
